"I'm a very busy individual trying to manage all of the aspects of my business. I love interacting with my customers! That being said, spending my time answering the same frequently answered questions is a poor use of my time. Today's customers rarely take the time to read an FAQ page, but they will interact with the Bot and it takes care of those simple questions, is immediately attentive to my customer, and keeps my response ratings high! A fantastic customer service oriented tool custom designed for my specific needs by Mark!!!"